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Last Updated: January 08, 2025
1. Who We Are
This Privacy Policy governs the website (“the Website”) of [Nestech 360 Corporation] (“Nestech360”, “the Company”, “we”, “us” or “our”). We are a technology services provider specialising in providing Digital Solutions including but not limited to website development, e-commerce solutions, mobile applications, custom software, brand identity, animation, game development, digital marketing, and other IT services and consultancy.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Policy, please refrain from using our Website or Services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information when you engage with our Website or Services:
a. Identity and contact information, including name, company name, email address, phone number, and mailing address.
b. Business information, such as project details, service requests, and specifications related to IT solutions.
c. Account credentials, including username, password, and authentication details for account creation and login.
d. Payment information, such as billing details, payment history, and transaction records (processed securely by third-party payment providers).
e. Communication data, including emails, chat transcripts, customer support messages, and survey responses.
2.2 Non-Personal Information
We also collect non-personal data for analytical and security purposes:
a. Device and browser information, including IP address, browser type, operating system, and referring URLs.
b. Usage data, including time spent on the Website, navigation patterns, pages visited, and other analytical data.
c. Cookies and tracking technologies that help improve user experience and site performance.
3. How We Use Cookies & Tracking Technologies
3.1 Definition of Cookies
a. Cookies are small files stored on your device that help us track how you use our Website. They do not contain sensitive personal data but may include unique identifiers that allow us to recognise returning visitors.
3.2 Types of Cookies Used
a. Essential cookies, which are required for the Website to function properly (e.g., login authentication, security features).
b. Analytics cookies, which help us track user behaviour and improve Website performance.
c. Marketing cookies, which allow us to deliver personalised ads and promotional content.
d. Functional cookies, which enhance user experience, such as remembering preferences and language settings.
3.3 Managing Cookies
You may control and delete cookies through your browser settings. However, disabling certain cookies may impact Website functionality.
By continuing to use our Website, you consent to our use of cookies as described in this Privacy Policy.
4. How We Collect Your Information
a. Directly from you, through contact forms, emails, customer support requests, and service inquiries.
b. Automatically, using tracking tools such as cookies, analytics software, and log files.
c. From third parties, when you interact with us via third-party platforms (e.g., social media, referral partners).
5. How We Use Your Information
a. To provide and improve services, including website development, mobile apps, software solutions, and marketing strategies.
b. To process payments and transactions, including order management, invoicing, and secure payment processing.
c. To personalise user experience by tailoring content, recommendations, and communications.
d. To ensure security and compliance by protecting against fraud, unauthorised access, and meeting regulatory requirements.
e. To communicate with you, including updates, service notifications, and marketing promotions (if opted-in).
6. When We Share Your Information
We do not sell, rent, or trade personal data. However, we may share it under the following circumstances:
a. With trusted service providers, including third-party partners who assist in payment processing, hosting, analytics, and IT support.
b. To fulfill legal obligations, including responding to court orders and regulatory requirements.
c. In business transfers, if the Company is merged, acquired, or sold, user data may be transferred as part of the transaction.
All third-party providers are required to maintain the confidentiality and security of personal data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Use of Technologies & Software Licensing Responsibility
a. As a technology services provider, we use a combination of commercial, open-source, proprietary, and third-party technologies to deliver our services, including but not limited to website design, e-commerce, mobile applications, custom software, brand identity, and digital marketing.
b. The selection of technologies is made based on project requirements, client needs, and best industry practices.
c. Any software, tool, platform, or hardware that requires a commercial license or subscription is the sole responsibility of the client to procure, maintain, and keep active for continued service use.
d. The Company does not provide, resell, or manage third-party software licenses unless explicitly agreed upon in writing as part of a managed services contract.
e. The Company is not responsible for software licensing violations, unauthorised usage, or expired licenses that result in service disruptions for the client.
f. Clients are encouraged to review and comply with the licensing terms of any software, framework, or platform they integrate into their business operations.
8. Compliance with CITA, GDPR, CCPA & LGPD
8.1 Compliance with CITA (Consumer Internet Transactions Accountability) Rule
a. Ensuring transparency in online transactions and data handling.
b. Protecting consumer rights related to online services and digital products.
c. Maintaining accountability in all consumer internet transactions.
8.2 Compliance with GDPR (General Data Protection Regulation – EU)
a. Right to access, allowing users to request a copy of their personal data.
b. Right to rectification, permitting corrections to inaccurate information.
c. Right to erasure, allowing users to request data deletion under specific conditions.
d. Right to data portability, permitting users to transfer their data to another service.
e. Right to object, allowing users to restrict or opt out of data processing activities.
8.3 Compliance with CCPA (California Consumer Privacy Act)
a. The right to know what personal data we collect.
b. The right to request deletion of personal data.
c. The right to opt out of personal data sales (we do not sell personal data).
8.4 Compliance with LGPD (Lei Geral de Proteção de Dados – Brazil)
a. Access, correction, or deletion of personal data.
b. The ability to revoke consent for data processing.
Users are responsible for staying informed about their data rights and exercising them proactively.
8.5 Consent, Privacy & Data Security & Opt-Out
Consent for SMS/MMS Communications: By providing your mobile phone number, you consent to receive SMS/MMS communications from Nestech 360 Corporation.
Privacy and Data Security: We are committed to ensuring the security of your information. Your mobile phone contact information and the Opt-in Data will not be shared or sold to third parties/affiliates for marketing purposes.
Opt-Out: To opt-out of receiving SMS/MMS messages, simply reply “STOP” to any text message you receive from us.
9. Copyright & Intellectual Property Policy
a. All content, including but not limited to software, designs, animations, branding, games, and marketing materials, developed by the Company remains its intellectual property unless otherwise agreed in writing.
b. Unauthorised reproduction, distribution, or commercial use of Company-owned content is strictly prohibited and may result in legal action.
10. Changes to This Privacy Policy
a. We may update this Privacy Policy periodically.
b. Any changes will be posted on this page with an updated “Last Updated” date.
c. Users are encouraged to review this policy regularly.
11. Contact Information
For inquiries regarding this Privacy Policy, please contact us:
- Email: info@nestech360.com
This Privacy Policy serves as the governing document for the collection, use, and protection of user data related to our technology services. By using our Website and Services, users acknowledge their agreement to the terms outlined above.