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Last Updated: January 08, 2025
1. Who We Are
This Terms of Use governs the website (“the Website”) of [Nestech 360 Corporation] (“Nestech360”, “the Company”, “we”, “us” or “our”). We are a technology services provider specialising in providing Digital Solutions including but not limited to website development, e-commerce solutions, mobile applications, custom software, brand identity, animation, game development, digital marketing, and other IT services and consultancy.
By accessing or using our Website, you acknowledge that you have read and understood this document and agree to its terms. If you do not agree, please refrain from using our Website or Services.
2. User Accounts
a. When a customer makes a purchase, an account is automatically created to manage orders and project-related activities.
b. If an account is not created, the user must request an account setup by emailing hi@nestech360.com. After identity verification, an account will be set up, and login credentials will be sent to the same email address.
c. Users are responsible for maintaining the confidentiality of their account details and are liable for all activities occurring under their account.
d. Sharing account credentials with third parties is strictly prohibited.
3. Payments & Refund Policy
a. Payments for our services are required in advance unless otherwise agreed upon.
b. We offer a “100% Money-Back Guarantee” under fair use conditions. However, any abuse of this policy, including fraudulent refund claims, chargeback abuse, or misuse of services after receiving deliverables, is strictly prohibited.
c. Refunds will only be issued if the request is made within 14 calendar days of purchase and if the service has not been delivered or significantly deviates from the agreed scope.
d. Customers attempting to dispute payments without a valid reason or after receiving full services will not be eligible for a refund and may be permanently banned from using our platform.
e. Refunds are not applicable once the final project files have been delivered or services have been substantially rendered.
f. If a project is cancelled by the customer before completion, a partial refund may be issued at the company’s discretion, based on the work completed.
g. Refunds are processed within 30 business days after approval.
4. Intellectual Property Rights
a. All digital assets, including but not limited to websites, designs, mobile applications, software, and marketing materials, remain the exclusive intellectual property of Nestech360 unless explicitly stated otherwise.
b. Customers may obtain full intellectual property rights through a separate agreement or a payment for release of rights.
c. Unauthorised use, reproduction, or resale of our digital assets is strictly prohibited.
5. Limited Liability & Indemnification
a. Nestech360 shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of data, security breaches, or third-party damages.
b. Customers agree to indemnify, defend, and hold harmless Nestech360, its affiliates, and employees from any claims, damages, losses, or expenses arising from the use of our services.
c. By purchasing our services, the customer explicitly waives any right to sue, litigate, or bring legal claims against Nestech360 for any reason whatsoever.
6. User Responsibilities
a. Users must not misuse, misrepresent, or falsely advertise the services of Nestech360.
b. Users are strictly prohibited from sharing confidential account details with unauthorised parties.
c. Customers must ensure that all content, files, and requests submitted to Nestech360 comply with applicable laws and do not infringe on any third-party rights.
d. We reserve the right to suspend or terminate accounts engaging in fraudulent or harmful activities.
7. Dispute Resolution & Governing Law
a. Any disputes must first be resolved through Alternative Dispute Resolution (ADR) via Arbitration. Both parties must jointly appoint an arbitrator, and the cost of arbitration will be equally shared.
b. If arbitration fails, legal action may be pursued in New York, United States of America, under the governing laws of the State of New York.
c. By using our services, users waive their right to participate in class-action lawsuits against Nestech360.
8. Changes to This Terms of Use
a. We may update this document periodically.
b. Any changes will be posted on this page with an updated “Last Updated” date.
c. Users are encouraged to review this Terms of Use regularly.
11. Contact Information
For inquiries regarding this Privacy Policy, please contact us:
- Email: info@nestech360.com
This Terms of Use serves as the governing document for the terms stated on the document. By using our Website and Services, users acknowledge their agreement to the terms outlined above.